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GUARANTEE
How Does It Work?
Our mission is to restore the health of your cat or dog. Our clinically proven products are supported by thousands of testimonials from veterinarians, breeders, and people just like you!
Our Money Back Guarantee is based on the following:
1. It is vital to your pet’s health that you follow our specific directions.
2. If you are feeding kibble, store it in a closed container within its own bag to prevent environmental contamination. Kibble over 60 days old should not be given to your pet.
3. Reduce toxins from within your pet’s environment i.e. air fresheners, harsh cleaning agents, etc.
4. If you are not seeing signs of recovery within 7 to 10 days, contact us for a free consultation. Many times what was originally ordered may not fully address your pet’s health concerns and adjustments to the program may need to be made.
After thirty days, if you still to do see signs of recovery, contact us and we will gladly refund the amount of your purchase.
Read and listen to Paul Mantikoski from Pawcatuck, CT. He was one of the very few we were unable to help and he was still a satisfied customer.
I can’t thank you enough. In these days of shady dealings, scams and identity theft, to have the level of customer service, honesty and integrity that you and your company have displayed is a rare find. The only way this whole scenario could have turned out better is if Toes would have responded to your products. I honestly think there is something medically wrong with his insides, something that, unfortunately may need a more "traditional" cure. I do have five other cats and if I ever suspect anything is wrong with them, your website will be the first place I'll look for help. If I can be of service to you in any way, via testimonial or whatever, please don't hesitate to contact me. I'll let you know what Toes’ prognosis is. Thanks again.
5 minutes
Sadly, Wendy McCarty’s cat had to be put down. Read what she had to say about our customer service.
I would like to thank Steve for all the time he spent with me on phone when I would call about my cat Jynx. He was very helpful in trying to work out some type of plan to help Jynx's chronic diarrhea. In the end nothing worked.
On Monday, April 6, 2009, he began to act like he was in severe pain and could not hold his bowels, I made the decision to have him put to sleep on Tuesday, April 7, 2009, after a four year struggle with chronic diarrhea.
When I contacted Steve and Vitality Science to let them know what had happened, the money I had spent with the company was refunded. It is very refreshing to find a company that really cares about their clients.
Sincerely,
Wendy P. McCarty
Salem, VA
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